Automatic reminders
Levels, timeframes, message templates and tracking of reminder sendings.
- Set reminder timeframes and timesSet, for your branch, when the three automatic reminders go out after an invoice's due date.
- Write the reminder templatesWrite the subject and text of reminder emails, use variables, attach a document, add the customer portal link and test the sending.
- Send or reschedule a reminder from the calendarSend a reminder right away, change its date, pause it or delete it from the reminders Calendar tab.
- Manage the reminders of an invoiceCreate an invoice's reminder profile, track its three reminders, send one right away, change a date or pause them all from the invoice.
- Track sendings and handle failuresCheck that reminders are delivered, understand why a sending failed, fix the address, resend or close, and view the sending log.